The most frequently asked questions in online gambling

Nicola Davidson
Written by
Nicola Davidson on 6/23/2023

Got a frequently asked question about online gambling? You’re not alone, particularly if you’re a new online casino player. With so many thousands of people signing up at online casinos. The industry is expanding like wildfire, and becoming a common pastime. So it’s only natural you’d have questions about it.

So where do you turn when you want to start gambling online but don’t know who to ask about it? You can either check your casino’s FAQ page, or you can just ask us. We’ll run you through some of the most commonly asked questions about online gambling so you can immediately get the answers you need.

Frequently asked question #1 – Is online gambling legal?

This is by far one of the most common questions new online gamblers ask, and it’s an important one too. No matter where you are in the world, you want to be sure that you’re not breaking any laws. And that your gambling is completely legal. While it’s a frequently asked question, it’s also a difficult one to answer. As online gambling legality varies from country to country. Some countries do allow it, some don’t allow it. And some only allow game play at offshore online casinos. That’s why it’s crucial to familiarize yourself with the laws and regulations specific to your jurisdiction to ensure that you stay within legal boundaries at all times. Do a quick Google search, read some reviews, ask questions, and make sure you’re always in the know.

Frequently asked question #2 – How do I know that my online casino is trustworthy?

Another excellent question, particularly considering the number of unscrupulous casinos still in operation. In order to make sure your gambling experience is safe and enjoyable, there are a number of key factors you’ll need to take into account:

Licensing: Your online casino will need to be licensed by a recognized regulatory authority such as the UK Gambling Commission, Curacao, the Isle of Man, Malta, Gibraltar or similar. This licensing is your guarantee that your casino is functioning within a legal framework, that its operations are regulated and that it is following strict guidelines.

Security: Make sure that your online casino has advanced encryption technology in place to safeguard your personal and financial information. Look for SSL certificates and other security measures such as firewalls, virus protection, and confidentiality and privacy policies. These kinds of frequently asked questions are here to protect you.

Game variety: The best online casinos are the ones that partner with known, reputable software providers.

Browse your casino’s games selection to see which providers are featured, and whether your favourite games appear. If the casino’s games selection is wide and varied, and the software providers are legitimate, you’re onto a good thing.

Payment options: Stress-free banking is vital when you’re gambling online frequently. Which is why your online casino needs to be able to support a variety of secure and convenient payment methods. Check to see whether it offers transactions via reputable e-wallets, credit cards, bank transfers, crypto and more, and you’ll enjoy seamless online payments.

Customer support: Reading the FAQ section can only take you so far. You’ll also need a professional support team to back you up if you ever have any queries or issues. Choose an online casino with a responsive and helpful support team that’s available through multiple channels. Such as live chat, email, and telephone, for all the assistance you need.

Are online casino games fair?

That’s the frequently asked question everyone wants the answer to. Are casino games actually fair, or are they rigged to ensure the house always wins?

While it’s true that there is always a house edge attached to games (profit that a casino can expect to make from each game), this is necessary to ensure that the casino can keep its doors open and keep welcoming players. However, just because casinos turn a profit doesn’t mean they aren’t fair. In fact, in online gambling, that’s exactly what the Random Number Generator is in place for.

Known simply as the RNG, this computer algorithm is responsible for ensuring that the outcome of each game is always completely fair and random. It can’t be rigged and it can’t be hacked. And its unbiased results are impossible to predict or manipulate. To further add to players’ trust and confidence, legitimate online casinos will also frequently undergo regular audits by independent third-party organizations such as eCOGRA in order to verify the fairness of their games. And their ongoing compliance with industry best practices. All so you can trust that your games are 100% fair in every way.

Is it possible to gamble responsibly?

Thankfully, yes. In fact, frequently responsible gambling is what makes the whole casino experience so thrilling in the first place. In order to ensure that your gaming is always healthy and enjoyable, there are a few measures you can consider putting into place, such as:

Setting limits: Never play with more than you can afford to spend. It’s the golden rule of gambling. In order to protect your assets and keep your gambling behaviour positive, set yourself a budget and stick to it firmly. Decide how much time and money you’re willing and able to spend on online gambling. And stay within the limits you’ve set yourself at all costs.

Take breaks: Find yourself becoming too engrossed in a game? Take a break.

Too much of anything is bad, and that includes gambling. Go outside, take a walk, have a bite to eat. Anything to take you away from the game and make sure you’re maintaining a healthy, balanced lifestyle full of varied interests.

Self-assessment tools: If you ever think that your frequently gambling and it might be problematic, see if your online casino offers any kind of self-assessment test for you. Most reputable online casinos do. And by completing the test you’ll be able to gauge just how healthy your habits are, and whether or not you might need to seek outside help and support.

Self-exclusion options: Should you ever feel that your gambling has taken a negative turn, you can choose to exclude yourself from frequently casino gambling. Either temporarily or permanently. Most online casinos will allow you to suspend your account for a chosen length of time in order to help you get your gambling back on track. Or to step away from it for good, if you think that a more lasting break is necessary.
Ask for help: If you feel that your gambling is becoming increasingly problematic, it might be time to reach out to professional organizations, such as Gamblers Anonymous, for more in-depth guidance and assistance. Check your online casino’s website for relevant contact details, or ask the support team for more information.

That’s enough to start you off with – and remember if you have any more questions, just check your casino’s FAQ page for all the help you need. Good luck and happy gaming!

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Nicola Davidson

Senior Content Writer

2614 Articles

Highlights

Nicola Davidson is a content writer with a focus in online gaming. With over 15 years of experience in the industry, she has extensive expertise in casino games, sports betting as well as emerging trends that pop up in the iGaming sector. Content is more than just information. It’s about creating an engaging experience for players. Nicola perfects this by writing reviews of new slot releases, a guide to betting strategies or cutting-edge industry news.

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Benjamin Powell
Benjamin Powell
2 months ago

Wow, can’t believe someone actually won big like that! It’s super inspiring to hear stories of those incredible jackpots. Makes me want to try my luck too!

Roman Hall
Roman Hall
1 month ago

Hyping spins as thrilling when they’re just cyclical letdowns is frustrating! 😠